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Privacy Policy:

LAST UPDATE: 06/04/2024

Vive La Vie Home, a private legal entity located in Ipiranga - São Paulo - SP, registered under CNPJ/MF no. 293.211.048-95 (“Vendor”), takes your privacy seriously and is committed to protecting the security and confidentiality of data for all its customers, partners, suppliers, and users (“Users” or “you”) of the website “www.vivelaviehome.com.br” and any other site, store, or application operated by the Vendor (hereinafter referred to simply as “Store”).

This Privacy Policy (“Privacy Policy”) aims to inform you about how we use and disclose information collected during your visits to our Store and in messages exchanged with you (“Communications”). This Privacy Policy applies only to information collected through the Store.

BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU ACKNOWLEDGE AND AGREE TO THE TERMS SET FORTH HEREIN AND TO THIS PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS FOR PROCESSING YOUR PERSONAL DATA PROVIDED IN THE STORE.

This Privacy Policy provides an overview of our privacy practices, the choices you can make, and the rights you may exercise regarding the Personal Data processed by us. If you have any questions about the use of Personal Data, please contact [email protected].

Additionally, this Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the Store. Accessing these links may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about these third-party sites or their privacy practices, which may differ from ours. We recommend reviewing the privacy policy of any site you interact with before allowing the collection and use of your Personal Data.

If you provide us with Personal Data about other individuals, you declare that you have the authority to do so and that you have obtained the necessary consent to allow us to use such information under this Privacy Policy.

Definitions

For the purposes of this Privacy Policy:

  • “Personal Data” means any information that directly or indirectly identifies or could identify an individual, such as name, CPF, date of birth, IP address, and more;
  • “Sensitive Personal Data” means any information that reveals, concerning an individual, racial or ethnic origin, religious beliefs, political opinions, union membership or affiliation with religious, philosophical, or political organizations, health or sexual life data, genetic or biometric data;
  • “Processing of Personal Data” means any operation performed on Personal Data, whether by automated or other means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction. Processing of Personal Data also includes any other operation provided for under applicable legislation;
  • “Data Protection Laws” means all legal provisions that regulate the Processing of Personal Data, including, but not limited to, Law No. 13.709/18, General Data Protection Law (“LGPD”).

Use of Personal Data

We collect and use Personal Data to manage our relationship with you and serve you better when purchasing products and/or services in the Store by personalizing and enhancing your experience. Examples of how we use data include:

  • Facilitating the purchase of products and/or services in the Store;
  • Verifying or correcting the information we have about you;
  • Sending information we believe to be of interest to you;
  • Personalizing your experience in the Store;
  • Customizing advertising for you, based on your interests in our Store; and
  • Contacting you via a provided phone number and/or email address. We may contact you directly, via voicemail, auto-dialers, SMS, email, or any other communication means your device can receive, as legally permitted and for reasonable business purposes.

Additionally, the Personal Data provided may be used as we deem necessary or appropriate to: (a) comply with Data Protection Laws; (b) respond to legal proceedings; (c) comply with judicial orders, regulatory decisions, or competent authority requests, including those outside the country of residence; (d) protect our operations; (e) protect our rights, privacy, safety, and that of you or third parties; (f) detect and prevent fraud; (g) allow us to use available actions or limit damages we may suffer; (h) other uses permitted by law.

Automatic Data Collection

When you visit the Store, it may store or retrieve information on your browser in the form of cookies or other similar technologies. This information may concern you, your preferences, or your device and is used primarily for the Store to function as expected. The information generally does not directly identify you, but it may provide a more personalized internet experience. According to this Privacy Policy, we and our third-party service providers may collect your Personal Data in various ways, including, but not limited to:

By browser or device: Certain information is collected by most browsers or automatically via internet access devices, such as the type of computer, screen resolution, operating system name and version, device model and manufacturer, language, and browser type and version in use.

User Rights

You may request at any time: (i) confirmation that your Personal Data is being processed; (ii) access to your Personal Data; (iii) correction of incomplete, inaccurate, or outdated data; (iv) anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data; (v) portability of Personal Data to another service provider, provided it does not affect our trade secrets; (vi) deletion of Personal Data processed with your consent, as allowed by law; (vii) information about entities with which your Personal Data has been shared; (viii) information about the possibility of not providing consent and the consequences of denial; and (ix) revocation of consent.

To exercise these rights or clarify any questions regarding the Processing of your Personal Data, please contact us at [email protected]. The person responsible for processing your Personal Data is Vanessa Pachu Nunes, CPF No. 293.211.048-95.